How To Guide
How to Cancel Marley Spoon Australia (Step-by-Step)
Updated June 2026
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2 min read
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By Tasty Food Box
Cancelling your Marley Spoon Australia subscription can be done entirely online in just a few minutes. There are no phone calls required, and no cancellation fees — as long as you act before the weekly deadline.
Why people are leaving Marley Spoon
Marley Spoon currently holds a 3.0 out of 5 review score across 1,324 independent customer reviews — one of the lowest ratings among major Australian meal kit services. If you're cancelling due to quality, consistency, or customer service issues, you're not alone. We understand, and there are better-rated alternatives worth considering.
The critical thing to know is the cancellation cutoff: Marley Spoon requires you to cancel at least 5 days before your next scheduled delivery date. Missing this window means the next box will be processed and charged regardless. Open your account and check your upcoming delivery date before starting.
If you're not entirely ready to leave, Marley Spoon does allow you to pause your subscription for up to 8 weeks — a useful option if you're travelling or just need a short break before deciding.
How to cancel Marley Spoon — step by step
1
Log in to your Marley Spoon account
Visit marleyspoon.com.au and sign in using your registered email and password.
2
Go to Account settings
Click your profile icon or name in the navigation. From the dropdown, navigate to your Account settings area.
3
Open the Subscription section
Inside Account settings, find and click the Subscription section. This shows your current plan details and management options.
4
Click "Cancel Subscription"
Click the Cancel Subscription button. You may be shown a pause option as an alternative — you can choose to pause or proceed directly to cancellation.
5
Select a reason and confirm
Choose your cancellation reason, then confirm. You'll receive an email confirming the cancellation once it's been processed.
Cutoff Deadline
Cancel at least 5 days before your next delivery date to avoid charges. Log in and check your upcoming deliveries for your exact personal cutoff date and time.
Before you cancel — consider these alternatives
If Marley Spoon hasn't lived up to expectations, there are several well-rated alternatives worth exploring. Services like HelloFresh (4.1/5 from over 18,000 reviews) and EveryPlate (also 4.1/5) consistently score higher on customer satisfaction. For prepared meals, Lite n Easy and My Muscle Chef both carry strong reputations.
Our full comparison tool lets you filter by price, state, dietary preference, and review score so you can find the right match quickly.
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Frequently asked questions
Is it free to cancel Marley Spoon Australia?
Yes, cancellation is completely free. No exit fees or penalties apply. Just ensure you cancel at least 5 days before your next scheduled delivery to avoid being charged.
Can I pause Marley Spoon instead of cancelling?
Yes. Marley Spoon lets you pause your subscription for up to 8 consecutive weeks. This keeps your account open so you can return without re-registering.
Will I get a refund if I cancel Marley Spoon?
If you cancel before the 5-day cutoff, your next delivery won't be charged. If payment has already been taken, contact Marley Spoon's customer support team to enquire about a refund.
How long does cancellation take?
Online cancellation takes effect immediately. A confirmation email is sent to your registered address once completed.
How long can I pause Marley Spoon for?
You can pause for up to 8 consecutive weeks. After this period, deliveries resume automatically unless you manually extend the pause or cancel.