How to Cancel Lite n Easy Australia (Step-by-Step)

Q: Is it free to cancel Lite n Easy Australia?

Yes, there are no cancellation fees. You can cancel your Lite n Easy account at any time free of charge.

Q: Can I pause Lite n Easy instead of cancelling?

Yes. Lite n Easy allows you to place your account on hold or skip deliveries from within your account settings. Contact their support team for guidance on the available pause options.

Q: Will I get a refund if I cancel Lite n Easy?

If you cancel before your order has been processed, you won't be charged. Contact Lite n Easy support on 13 15 12 or by emailing ltdorders@liteneasy.com.au to discuss refund options if payment has been taken.

Q: How long does cancellation take?

Online cancellation is effective immediately. Phone and email cancellations are processed during business hours.

Q: What are Lite n Easy's support hours for cancellations?

Lite n Easy phone support is available Monday to Friday 8am–6pm and Saturday 8am–1pm AEST. Call 13 15 12 or email ltdorders@liteneasy.com.au.

Cancelling your Lite n Easy Australia account can be done online through your account portal, by phone, or by email. Lite n Easy is one of Australia's most trusted prepared meal services with a 4.4/5 rating from over 7,000 customers and nationwide delivery — but life changes and stopping your deliveries should be simple.

Unlike some meal kit services, Lite n Easy gives you multiple ways to cancel — which is particularly handy if you prefer speaking to someone directly. The most convenient method is cancelling online, but the phone and email options are there if you need them. Be sure to act before your next order has been confirmed to avoid being charged for an unwanted delivery.

If you're not ready to fully cancel, Lite n Easy offers the option to place your account on hold or adjust your delivery frequency — worth considering if you simply need fewer meals per week or are taking a short break.

How to cancel Lite n Easy — step by step

Go to liteneasy.com.au and sign in using your registered email address and password.

Go to My Account

Click on My Account in the site navigation to access your personal account and delivery settings.

Open Manage Account

Inside My Account, click on Manage Account to view your current subscription details and available options.

Click "Cancel Account"

Locate and click the Cancel Account button. Lite n Easy may present you with hold or adjustment options — proceed to cancellation if you wish to stop deliveries entirely.

Follow the prompts to confirm

Work through the on-screen prompts, provide a cancellation reason if requested, and confirm. You'll receive an email confirming your cancellation.

Cutoff Deadline

Cancel before your next order is confirmed to avoid being charged. Check your upcoming orders in your account. You can also call 13 15 12 (Mon–Fri 8am–6pm, Sat 8am–1pm AEST) or email [email protected].

Before you cancel — consider these alternatives

Lite n Easy is already one of the highest-rated services in Australia, so if you're leaving for reasons of variety or budget, it's worth doing a quick comparison before deciding. Services like My Muscle Chef and YouFoodz cover similar prepared meal territory at slightly different price points and with different menu styles.

Browse our prepared meals comparison or check the healthiest prepared meal services in Australia for options that align with your dietary goals.

Compare all Australian meal kits

Find the right service for your health goals, schedule, and budget.

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Frequently asked questions

Is it free to cancel Lite n Easy Australia?

Yes, there are no cancellation fees. You can cancel at any time without penalty, provided your next order hasn't already been confirmed and dispatched.

Can I pause Lite n Easy instead of cancelling?

Yes. Lite n Easy offers the ability to place your account on hold or adjust your delivery frequency. Contact their support team on 13 15 12 or via email to set up a pause.

Will I get a refund if I cancel Lite n Easy?

If you cancel before your order is processed, you won't be charged. For orders already taken, contact Lite n Easy on 13 15 12 or email [email protected] to discuss refund eligibility.

How long does cancellation take?

Online cancellations are effective immediately. Phone cancellations during business hours are processed on the same call. Email requests are generally handled within one business day.

What are Lite n Easy's support hours for cancellations?

Phone support is available Monday to Friday 8am–6pm and Saturday 8am–1pm AEST on 13 15 12. You can also email [email protected] at any time.